Terms of Use

01 Acceptance of these Terms

These Terms of Use ("Terms") govern your access to and use of neurolabmarketing.com and its related pages, content, forms, embedded media, scheduling flows, and features (collectively, the "Site"). The Site is operated by NeuroLab Marketing LLC ("NeuroLab," "we," "us," or "our"), a Florida limited liability company based in Tampa, Florida.

By accessing or using the Site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Site.

02 Eligibility

You must be at least 18 years old, or the age of legal majority where you live, to submit forms, schedule a strategy call, purchase services through the Site if offered, or otherwise use features that create obligations. If you use the Site on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms.

03 Permitted use of the Site

You may access and use the Site for legitimate personal or business evaluation of NeuroLab and its services. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to view the Site and, where ordinary browser functionality permits, save or print reasonable portions for your own internal evaluation.

04 Prohibited conduct

You may not use the Site in a way that violates law, infringes rights, interferes with the Site, or exploits our content or systems without permission.

• No disruption or security attacks: do not probe, scan, test, bypass, disable, overload, damage, or interfere with security features, servers, networks, forms, or Site functionality.
• No malicious code: do not introduce malware, bots, scripts, harmful code, or automated activity intended to disrupt or misuse the Site.
• No unauthorized scraping or extraction: do not scrape, crawl, harvest, download, reproduce, or extract Site content or data at scale except as expressly allowed by us or by applicable law.
• No unauthorized AI or model training use: do not use our original Site copy, creative assets, case studies, graphics, videos, or other protected content to train, fine-tune, benchmark, or develop an artificial intelligence or machine learning system without our prior written permission, except where such restriction is prohibited by applicable law.
• No impersonation or fraud: do not misrepresent your identity, affiliation, authority, or intentions, and do not submit false, deceptive, or fraudulent information.
• No infringement: do not copy, republish, modify, distribute, sell, license, display, or create derivative works from protected Site content except as expressly permitted in writing or by law.

05 Intellectual property

The Site and its original content, including its text, copy, layouts, page design, graphics, branding, logos, videos, photographs, illustrations, animations, concepts, case-study presentation, charts, code, and other materials, are owned by or licensed to NeuroLab and are protected by copyright, trademark, trade dress, and other intellectual property laws.

The NeuroLab Marketing name, NeuroLab branding, logos, slogans, and other source identifiers may be trademarks or service marks of NeuroLab or its licensors, whether registered or unregistered. Nothing in these Terms grants you ownership of or a license to use those marks for commercial purposes.

Third-party names, logos, screenshots, social posts, trademarks, and other materials displayed on the Site remain the property of their respective owners. Their appearance does not transfer ownership to NeuroLab or to you.

06 Forms, submissions, and communications

If you submit information through a Site form, you represent that the information is accurate to the best of your knowledge and that you have the right to provide it. You grant us permission to use the information as reasonably necessary to respond, evaluate a potential engagement, schedule a call, maintain business records, and operate the Site in accordance with our Privacy Policy.

Do not submit passwords, Social Security numbers, financial account credentials, protected health information, trade secrets, or other highly sensitive information through a general Site form unless we specifically request it through an appropriate secure process.

Submitting a form, sending us information, or participating in an introductory call does not by itself create an agency-client, fiduciary, partnership, joint venture, employment, or confidential relationship. Confidentiality obligations, if any, arise from a separate written agreement, nondisclosure agreement, or applicable law.

07 Strategy calls and prospective engagements

Scheduling or attending a strategy call is an opportunity to discuss your business and potential marketing services. It is not a guarantee that we will accept an engagement, provide a proposal, reserve capacity, or achieve a particular outcome. Either party may decide not to move forward after an introductory discussion.

Any paid services, deliverables, fees, payment schedules, ownership rights in client work, confidentiality commitments, performance obligations, cancellation rights, and other engagement terms will be governed by a separate written agreement. If a separate signed agreement conflicts with these Terms regarding paid services, the signed agreement controls for that engagement.

08 Marketing results, metrics, testimonials, and case studies

Marketing performance varies by business, offer, audience, market conditions, budget, platform changes, creative, competition, implementation, and many factors outside our control. Nothing on the Site is a promise, warranty, or guarantee of revenue, leads, views, reach, followers, conversion rate, return on ad spend, profitability, or any other result.

Case studies, examples, testimonials, aggregate figures, and performance metrics are provided for informational and illustrative purposes. Some client-identifying information may be omitted or redacted. Metrics identified as estimates may be based on available platform data, attribution methods, modeling, or reasonable calculations and should be understood as estimates rather than guarantees of exact future performance.

Past performance is not necessarily indicative of future results. Your results may be materially different.

09 No professional or platform advice

Site content reflects marketing and business perspectives and is not legal, tax, accounting, financial, investment, medical, or other regulated professional advice. You are responsible for obtaining appropriate professional advice for your circumstances.

References to Meta, TikTok, Google, YouTube, Instagram, Klaviyo, HubSpot, Stripe, Klarna, Calendly, or other third-party platforms do not imply sponsorship or endorsement unless expressly stated. Platform rules, features, algorithms, policies, fees, and availability can change without our control.

10 Third-party services, links, and embeds

The Site may contain links to, integrations with, or embedded content from third parties. This may include Calendly, YouTube, social networks, analytics and advertising platforms, CRM tools, and payment providers. Your use of a third-party service is governed by that third party's terms and privacy policy. We do not control and are not responsible for the availability, security, accuracy, content, or practices of third-party services.

11 Payments, financing, and refunds

If the Site offers payment or financing functionality, transactions may be processed by third parties such as Stripe or Klarna. Their separate terms, eligibility requirements, privacy practices, and payment rules apply to their services. NeuroLab does not control third-party financing approvals or decisions.

Unless a specific Site checkout states otherwise, pricing, deposits, recurring fees, cancellation terms, refunds, credits, taxes, and other financial terms for marketing services are governed by the applicable proposal, order form, statement of work, invoice, or client services agreement.

12 Copyright and infringement concerns

If you believe material displayed on the Site infringes a copyright, trademark, or other intellectual property right, contact hello@neurolabmarketing.com with enough information for us to identify the material, understand the claimed right, and contact you. We may request additional information before acting on a complaint. This contact address is not a representation that NeuroLab has designated a statutory DMCA agent.

13 Site availability and changes

We may modify, suspend, restrict, or discontinue any part of the Site at any time. We do not guarantee uninterrupted access, error-free operation, continued availability of any feature, or compatibility with every device or browser. Site content may be updated, corrected, removed, or replaced without notice.

14 Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." NEUROLAB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY. WE DO NOT WARRANT THAT THE SITE WILL BE SECURE, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.

15 Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEUROLAB MARKETING LLC AND ITS MEMBERS, MANAGERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR SIMILAR LOSSES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR CLAIMS ARISING SOLELY FROM YOUR USE OF THE PUBLIC SITE, AND NOT FROM A SEPARATE PAID SERVICES AGREEMENT, WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). LIABILITY ARISING UNDER A PAID CLIENT ENGAGEMENT IS GOVERNED BY THE APPLICABLE WRITTEN AGREEMENT.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

16 Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless NeuroLab Marketing LLC and its members, managers, employees, contractors, and agents from claims, losses, liabilities, damages, costs, and reasonable attorneys' fees arising out of your unlawful misuse of the Site, your violation of these Terms, your infringement of another person's rights, or information or materials you submit without the necessary rights or permissions.

17 Governing law and venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. Unless applicable law requires otherwise or a separate signed agreement states otherwise, any dispute arising solely from these Terms or use of the public Site will be brought in the state or federal courts located in or serving Hillsborough County, Florida, and you consent to personal jurisdiction and venue there.

18 Termination of access

We may restrict or terminate access to the Site if we reasonably believe you have violated these Terms, created a security or legal risk, or misused the Site. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations of liability, indemnification, and governing law, will survive.

19 Changes to these Terms

We may update these Terms as our Site, services, or legal requirements change. The effective / last updated date at the beginning of these Terms indicates the most recent revision. Your continued use of the Site after updated Terms become effective means you agree to the revised Terms, to the extent permitted by law.

20 General provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect and the invalid provision will be enforced to the maximum extent permitted by law. Our failure to enforce a provision is not a waiver of that provision. These Terms, together with the Privacy Policy, are the entire agreement between you and NeuroLab regarding use of the public Site, except that separate signed agreements may govern paid services or other specific relationships.

21 Contact

Questions about these Terms or intellectual property concerns can be sent to NeuroLab Marketing LLC at hello@neurolabmarketing.com. Our principal business location is Tampa, Florida, United States.